Insurance Repair Job Owensboro Kentucky KY

Reader’s Question:

My car insurance company here in Owensboro, Kentucky, referred me to a repair shop but the outcome of the repair was unsatisfactory. Can I still have my insurance provider cover for redoing the repair work if I’m not happy with it?

Nguyen

Owensboro, KY

You should try to speak to a manager first to try and resolve this issue. Explain exactly why the job is unsatisfactory and what they need to do to fix it. Tell them that you expect the issue to be resolved appropriately and that you have confidence in their capability based on the recommendation of your car insurance company there in Owensboro, Kentucky. Be firm but polite, you’d be surprised how well this works but if you happen to find yourself dealing with particularly difficult service people then you should definitely seek the assistance of your car insurance company in resolving this issue.

Speak with your car insurance agent about the issue or talk to the claims adjuster. As an insurance policy holder they are responsible for making sure their recommendations are doing the necessary work to repair your vehicle. Find out if your insurance providers guarantee the quality of their repair shop referrals and argue about how the bad quality of the repair undermines your safety as well as diminishing the monetary worth of your car.
If all else fails try to get in touch with your state’s insurance division to see what further courses of action you can take. You may even want to have a lawyer represent you to protect your asset.

Tags: auto insurance claims, car, car insurance, car repair